ClearClient LLC ("Company," "we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client management platform (the "Service"). This policy is governed by the laws of the State of Florida and complies with applicable U.S. federal and state privacy laws, including the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171.
Account Information: When you create an account, we collect your name, email address, encrypted password, and billing information.
Client Data: Information you enter about your clients, including names, email addresses, phone numbers, addresses, identification documents, and business information. You are the data controller for this information.
Usage Data: We automatically collect log data, IP addresses, browser type, pages visited, and actions taken within the Service.
Communications: If you contact us for support, we may retain records of that communication.
We do not sell your personal information or your clients' personal information to any third party.
Service Providers: Third-party vendors assisting in operating the Service (hosting, payment processing, authentication), bound by confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority, including Florida state authorities.
Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
With Your Consent: For any other purpose with your explicit written consent.
We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security assessments. In the event of a data breach affecting Florida residents, we will notify affected individuals within 30 days as required by Fla. Stat. § 501.171.
We retain your account data for as long as your account is active. Upon account termination, data is deleted within 90 days, unless retention is required by law. Client data can be exported before account closure.
You have the right to access, correct, delete, or export your personal data, and to restrict or object to processing. To exercise these rights, contact us at support@clearclient.io. We will respond within 30 days.
We use essential cookies necessary for the Service to function and optional analytics cookies to understand usage patterns. You may control cookie preferences through your browser settings.
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected such information, contact us immediately.
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-Service notice at least 30 days before changes take effect. Continued use after the effective date constitutes acceptance.
If you are a California resident, you may have additional rights under the California Online Privacy Protection Act (CalOPPA) and, where applicable, the California Consumer Privacy Act (CCPA).
No Sale of Personal Information: ClearClient LLC does not sell, rent, or share your personal information or your clients' personal information with third parties for direct marketing or advertising purposes.
Right to Know: You may request information about the categories of personal information we collect, the purposes for which we use it, and any third parties with whom it is shared.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions required by law or necessary to complete transactions.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your California privacy rights.
To exercise any of these rights, contact us at support@clearclient.io. We will respond within 45 days as required by California law.
ClearClient LLC · Florida, United States · support@clearclient.io